“I nodded, smiled encouraging and said nothing. It felt like ages and I was conscious of the quietness and then she spoke and came up with a way of moving forward …” These are the words of Tom as he feeds back on his coaching ‘homework’ which was to practice his listening skills. Tom is…
Tag: time to think
Getting to aha moments with your staff
There is nothing more magical than observing a client harnessing his creativity and inner resources to generate that ‘aha’ moment. Oscar, one of my clients entered the room, appearing to be carrying the world on his shoulders which are hunched, a look of weariness on his face and fatigue in his body. He had been…