Empathy in leadership: can it be developed?

Heather, the boss storms out of the department, slamming the door behind her. She is grouchy from lack of sleep, being kept awake by her youngest who is ill. ‘Bloody staff’, she muttered to herself, ‘why can’t they do what they are told’ . Lisa stands, red-faced and humiliated. She has just had a ticking…

Are your beliefs holding you back?

Last night on a rare occasion I decided to watch some TV and came across BBC4’s The Cursed Valley of the Pyramids. The film centres on the Lambeyeque valley in Northern Peru where the ruins of 250 pyramids lie. It tells the story of why the Lambeyeque were obsessed with building pyramids and unearthed a culture…