Last week I donned my NHS governance hat and visited 2 hospital wards. They belonged to the same organisation, were in the same building, yet the difference between the 2 was so prominent they could have been in 2 different organisations. Whilst both were clean, tidy, patients cared for, looked after….it was their style, attitude…
Tag: NHS
Will the real Mrs W please stand up? Banishing The Impostor in the room
Earlier this week I was working down in London and took the opportunity to catch up with a friend. I inquired how her morning had been as she did not seem her usual bouncy self. She responded that she has had a couple of graduates working with her and went on to say, “You know…
What does being a change agent have to do with me?
This was the question raised when addressing a group of medical professionals last week. The medical curriculum has changed acknowledging that whilst technical knowledge and skills are crucial and fundamentally important, they are not enough on their own (equally relevant in world of business). Changes are afoot within the NHS as it seeks to address…