6 ways that listening can help you become a better leader

Last week, I spent some time in an organisation with their executive team attending different meetings and discussions which gave me the opportunity to observe them in action with a range of people and situations. As the week progressed it became evident that there was a common thread running through my observations. There seem to…

Empathy in leadership: can it be developed?

Heather, the boss storms out of the department, slamming the door behind her. She is grouchy from lack of sleep, being kept awake by her youngest who is ill. ‘Bloody staff’, she muttered to herself, ‘why can’t they do what they are told’ . Lisa stands, red-faced and humiliated. She has just had a ticking…

How your stories of leadership can help develop future leaders

Everyone loves a good story and most of us would have been captivated by stories in our childhood. Good stories grab our attention, touch our hearts, inspire us and enable us to vicariously learn through the other person’s experiences. Stories can be used in any aspect of communication to create a journey of imagination in…

No need to act like a man: 6 tips for women to develop their leadership style

‘I can’t seem to get it right,’ sighs Joanna, as she slumps into the chair next to me. ‘When I’m assertive and forceful, I’m labelled, ‘aggressive and acting like a man’ and when I’m open and ask for everyone’s opinion, I’m called soft and pushover’…. Joanna has stepped up in her leadership role and is…

Trust, leading change and storytelling

In my last blog I posed the question, ‘What does Trust have to do with communication and feedback?’. Here’s my take on the role of Trust in leading change. Trust plays an important role in organisational performance and has been shown to have positive commercial benefits when it has been built, developed and maintained (Searle…