Last week I organised and spoke at the Thrive Yorkshire Business Growth Conference. I facilitated a discussion on Thriving. I deliberately chose to focus on ‘the self’ as often in our busy 24/7 lives we tend to forget about the most important asset –ourselves. We can learn new skills, acquire knowledge about marketing, sales and how to be…
Tag: Emotional Intelligence
Empathy in leadership: can it be developed?
Heather, the boss storms out of the department, slamming the door behind her. She is grouchy from lack of sleep, being kept awake by her youngest who is ill. ‘Bloody staff’, she muttered to herself, ‘why can’t they do what they are told’ . Lisa stands, red-faced and humiliated. She has just had a ticking…
A tale of 2 leaders: same organisation different leadership cultures
Last week I donned my NHS governance hat and visited 2 hospital wards. They belonged to the same organisation, were in the same building, yet the difference between the 2 was so prominent they could have been in 2 different organisations. Whilst both were clean, tidy, patients cared for, looked after….it was their style, attitude…
Coaches Connect 2013 reflections
3 years ago I wrote a blog post Thinking BIG: Turning vision into reality where I had a vision of what it would be like…. if we (coaches) came together and shared our practice and experiences so that we can learn from each other, extend our professional networks, collaborate….and from that the first Coaches Connect was born on 22…
Who you gonna’ call when things go wrong?
So far this year I have made 2 errors of judgement which have both been costly as I have terminated my association with the people involved. Both were concerned with the poor and non delivery of services, not fulfilling mutually agreed expectations and a total lack of integrity. As someone who places integrity and trust…