Trust, leading change and storytelling

In my last blog I posed the question, ‘What does Trust have to do with communication and feedback?’. Here’s my take on the role of Trust in leading change. Trust plays an important role in organisational performance and has been shown to have positive commercial benefits when it has been built, developed and maintained (Searle…

What does being a change agent have to do with me?

This was the question raised when addressing a group of medical professionals last week. The medical curriculum has changed acknowledging that whilst technical knowledge and skills are crucial and fundamentally important, they are not enough on their own (equally relevant in world of business). Changes are afoot within the NHS as it seeks to address…