Last week I attended a briefing day for coaches on the BIS coaching for high growth programme. As with these types of events you are not informed about the other participants who will be attending. On entering the room it was immediately apparent that it was filled with dark coloured suits and middle-aged white men.…
Tag: business
Decisions Decisions: Oh why do I have to make them?
Last week I started to work with a team of lawyers who are all partners in a firm. It was apparent quite quickly that making decisions in a timely manner and acting upon them was a challenge. Business leaders and managers face many challenges one of which is the ability to make effective decisions. Information…
Who you gonna’ call when things go wrong?
So far this year I have made 2 errors of judgement which have both been costly as I have terminated my association with the people involved. Both were concerned with the poor and non delivery of services, not fulfilling mutually agreed expectations and a total lack of integrity. As someone who places integrity and trust…
Trust, leading change and storytelling
In my last blog I posed the question, ‘What does Trust have to do with communication and feedback?’. Here’s my take on the role of Trust in leading change. Trust plays an important role in organisational performance and has been shown to have positive commercial benefits when it has been built, developed and maintained (Searle…
What does Trust have to do with communication and feedback?
Enquiring about ‘Are you doing anything special tonight for Valentine’s?’ to a colleague yielded the response, ‘I went out yesterday, it’s awful being in a restaurant and seeing couples there who don’t seem to have much to talk about’. I began to think about the times when we are together as a group,…
What does being a change agent have to do with me?
This was the question raised when addressing a group of medical professionals last week. The medical curriculum has changed acknowledging that whilst technical knowledge and skills are crucial and fundamentally important, they are not enough on their own (equally relevant in world of business). Changes are afoot within the NHS as it seeks to address…
Shift the way you think about networking to magnify your profile and influence
The word networking has connotations within a business context. We don’t ‘network’ at parties and such gatherings but ‘socialise’. Is the two very different? In our social lives we ‘network’ constantly. Just look at what happens in the school playground – it is usually full of parents chatting and sharing stories whilst waiting to collect their children. …
Be brilliant at networking
Networking is a way of connecting with people of similar interests for the purpose of identifying new business opportunities, sharing experiences, good practice, and information. It’s about getting to know people and building relationships. Over 70% of new business is gained through word of mouth and therefore networking should be an integral part of the…
Unearth your personal brand and use it to develop your business
Many people can instantly recognise the big brands and what they stand for. I am a big fan of Waitrose and the John Lewis Partnership. Their ‘never knowingly undersold: on quality, service and price’ slogan, products that will endure, their employee- owned business ethos and the way they treat their suppliers and customers fits in with my…
Crafting a polished and focused response to ‘What do you do?’
Are you able to give a polished answer when someone asks you what you do? Does it roll of your tongue and leaves the listener wanting to know more? When I first started out in business, and people enquired about what I did, my answer was, ‘I am a coach’. This was often met with…