Are you able to give a polished answer when someone asks you what you do? Does it roll of your tongue and leaves the listener wanting to know more? When I first started out in business, and people enquired about what I did, my answer was, ‘I am a coach’. This was often met with…
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Woman’s work: A light hearted rant at modern day life
This being the holiday season, my usual work blog is having a rest. ‘A woman’s work is never done’, I muttered to myself as I emptied the dishwasher at 1030 pm before going to bed. Why is it that women have an in- built radar which send them in the direction of picking things…
The world’s your stage: What roles are you playing?
I am writing this as I sit under an olive tree in the Andalusian mountains taking refuge from the hot sunshine. Holidays are great for relaxing, for stepping off the treadmill, for re-energising and for me an opportunity to really reconnect with myself and my family and to take in all that is around me…
5 ways to engage with your staff to impact on business success
Engaged staff are more productive, better at engaging customers, have higher morale, support organisational change and are less likely to leave. Studies have shown that engaging with your employees can have significant benefits for your organisation: impacting on your bottom line, customer satisfaction, productivity and reducing employee turnover. Engagement happens when there is an alignment…
Be different or your business will go bust
Your competitive advantage is what helps you to stand you out from the pack. It is what differentiates you from everyone else whose services or products are similar to yours. It is the reason why people choose to do business with you rather than your competitors. It is what makes you unique. Why is it…
Why bother with appraisals when no one likes doing them?
Conducting appraisals is one aspect of performance management utilised to manage performance and is seen as a ‘must do’ within the workplace. Surprisingly however, most business owners and managers dislike doing them and often appraisals don’t get done or are conducted in such a way that has it little benefit for either party. My reason…
2 biggest mistakes that coaches and those selling professional services make
Starting up in business within the professional services industry can be challenge for many as their skills and expertise lie in their professional knowledge. Many think that this is enough for them to be successful in running a profitable business. However, this is often not the case and I am going to share 2 of…
It’s your job to hold people to account: Managing tough conversations
It’s your job to hold your people to account Tough conversations within a business context are inevitable and no business owner, leader or manager enjoys engaging in a difficult conversation with their staff. Dealing with poor performance, attitude, behaviour are some of the types of conversations that people often dread. Many avoid these because they…
Not confident in some situations? Retrain your brain
Confidence is an asset which is prized in the business environment and evident in people who are successful. It has an impact on daily life: from how you see yourself, the way others perceive you, the relationships you form, the decisions you make and the actions that you take. Confidence is not the same as self-esteem,…
A matter of time
In today’s 24/7 society, time is an increasingly scarce resource. It is something that we all strive to have more of. But will a 30-hour day solve the problem? The answer is no, because it doesn’t matter how much time you have, there will never be enough time to do all the things that you…