There are times in our lives when we are the pigeons and other times when we become the statute. This week it has been the latter. When things go wrong everything else seem to follow the same path. Our subconscious plays havoc with our emotions resurfacing all the ‘not so good’ things that happened in…
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Who you gonna’ call when things go wrong?
So far this year I have made 2 errors of judgement which have both been costly as I have terminated my association with the people involved. Both were concerned with the poor and non delivery of services, not fulfilling mutually agreed expectations and a total lack of integrity. As someone who places integrity and trust…
Trust, leading change and storytelling
In my last blog I posed the question, ‘What does Trust have to do with communication and feedback?’. Here’s my take on the role of Trust in leading change. Trust plays an important role in organisational performance and has been shown to have positive commercial benefits when it has been built, developed and maintained (Searle…
What does Trust have to do with communication and feedback?
Enquiring about ‘Are you doing anything special tonight for Valentine’s?’ to a colleague yielded the response, ‘I went out yesterday, it’s awful being in a restaurant and seeing couples there who don’t seem to have much to talk about’. I began to think about the times when we are together as a group,…
How are you influencing those who matter to you the most?
It was my intention to write this week’s blog on influence and leadership within an organisational context. However a remark by my eldest child yesterday about ‘not waving her off on her way to school anymore because I am always Tweeting instead’ has made me change my context. As a family, we have a limited…
What does being a change agent have to do with me?
This was the question raised when addressing a group of medical professionals last week. The medical curriculum has changed acknowledging that whilst technical knowledge and skills are crucial and fundamentally important, they are not enough on their own (equally relevant in world of business). Changes are afoot within the NHS as it seeks to address…
Shift the way you think about networking to magnify your profile and influence
The word networking has connotations within a business context. We don’t ‘network’ at parties and such gatherings but ‘socialise’. Is the two very different? In our social lives we ‘network’ constantly. Just look at what happens in the school playground – it is usually full of parents chatting and sharing stories whilst waiting to collect their children. …
Don’t be like me: Demand more from yourself
Life has been ticking along for me over these past few months. Usually it is hectic, organising people and events, stretching myself, taking part in a challenge…Then somewhere along the way it became stagnated and comfortable with ‘it’s been a hard year, time for a rest’. Blog writing came to standstill due to a busy…
Be brilliant at networking
Networking is a way of connecting with people of similar interests for the purpose of identifying new business opportunities, sharing experiences, good practice, and information. It’s about getting to know people and building relationships. Over 70% of new business is gained through word of mouth and therefore networking should be an integral part of the…
Unearth your personal brand and use it to develop your business
Many people can instantly recognise the big brands and what they stand for. I am a big fan of Waitrose and the John Lewis Partnership. Their ‘never knowingly undersold: on quality, service and price’ slogan, products that will endure, their employee- owned business ethos and the way they treat their suppliers and customers fits in with my…