What does being a change agent have to do with me?

This was the question raised when addressing a group of medical professionals last week. The medical curriculum has changed acknowledging that whilst technical knowledge and skills are crucial and fundamentally important, they are not enough on their own (equally relevant in world of business). Changes are afoot within the NHS as it seeks to address…

Shift the way you think about networking to magnify your profile and influence

The word networking has connotations within a business context. We don’t ‘network’ at parties and such gatherings but ‘socialise’. Is the two very different? In our social lives we ‘network’ constantly. Just look at what happens in the school playground – it is usually full of parents chatting and sharing stories whilst waiting to collect their children. …

Don’t be like me: Demand more from yourself

Life has been ticking along for me over these past few months. Usually it is hectic, organising people and events, stretching myself, taking part in a challenge…Then somewhere along the way it became stagnated and comfortable with ‘it’s been a hard year, time for a rest’. Blog writing came to standstill due to a busy…

Be brilliant at networking

Networking is a way of connecting with people of similar interests for the purpose of identifying new business opportunities, sharing experiences, good practice, and information. It’s about getting to know people and building relationships. Over 70% of new business is gained through word of mouth and therefore networking should be an integral part of the…

Unearth your personal brand and use it to develop your business

Many people can instantly recognise the big brands and what they stand for. I am a big fan of Waitrose and the John Lewis Partnership. Their ‘never knowingly undersold: on quality, service and price’ slogan, products that will endure, their employee- owned business ethos and the way they treat their suppliers and customers fits in with my…

Crafting a polished and focused response to ‘What do you do?’

 Are you able to give a polished answer when someone asks you what you do? Does it roll of your tongue and leaves the listener wanting to know more?  When I first started out in business, and people enquired about what I did, my answer was, ‘I am a coach’. This was often met with…

5 ways to engage with your staff to impact on business success

Engaged staff are more productive, better at engaging customers, have higher morale, support organisational change and are less likely to leave. Studies have shown that engaging with your employees can have significant benefits for your organisation:  impacting on your bottom line, customer satisfaction, productivity and reducing employee turnover. Engagement happens when there is an alignment…